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Hosted log management in 40 seconds.

Instantly manage system and app logs from 2 servers or 200, then search, tail, react, analyze, and archive your logs. Typical setup takes 40 seconds and service starts at $0 (free).

From Rails, PHP, and app server requests to RightLink chef deployments, MySQL slow queries, and backend processing jobs, use Papertrail hosted log management to detect, resolve, and avoid infrastructure problems.


Table of Contents


Features and Benefits

Papertrail is the log management service we’ve all wanted as technologists, entrepreneurs, and sysadmins. That means:

  • Instant log visibility. Diagnosing a monitoring alert, an app server error, a customer service ticket, or a missing email? Just search for what you know.
  • See related events together. For example, watch logs from all systems in given Deployment, or all database servers, or all systems in us-west, or all Rails request messages.
  • Realtime matters. Log messages are in your browser less than 2 seconds after they happen.
  • Spread visibility around. Let less-technical staff take advantage of logs (without SSH/RDP knowledge or access).


.. plus nightly summary emails, monitoring alerts, command-line “tail” client, and more.

Common Use Cases

  • Aggregate. Log to the cloud and get all text output in one place.
  • Search. Intuitive Boolean search works like GMail for your logs.
  • Tail. See new messages as they arrive (Web, command-line, and REST API).
  • React. Save searches for the whole team to use, trigger alerts to notify your monitoring systems, receive slow SQL queries in email, and more.
  • Analyze. Load billions of log messages in Hadoop (Hive SQL) with our step-by-step instructions.
  • Archive. Download months of logs as a convenient compressed file per day.


Select a link to see more technical information.



If you have questions regarding the RightScale components published by Papertrail, support will be provided per the terms of your RightScale™ Software Services, License and Support Agreement.  Click here for more information on how to get support, including RightScale business hours, response SLA, and contact information.

Partner Application Support

If you have questions regarding general Papertrail application functionality, please contact, visit Papertrail Docs & Help, or stop by Papertrail’s support chat room.

Pricing and Billing

Papertrail’s RightScripts are free.

For more details on pricing, please contact your RightScale Account Manager. If you have questions regarding billing, email

Vendor Documentation

Vendor specific documentation can be found here:

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Last modified
23:42, 16 May 2013



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