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To update the default Alert Escalations that are automatically preconfigured in each RightScale account to be more appropriately configured for a RightScale account.
By default, a RightScale account is preconfigured with three Alert Escalations that are available for use across all deployments. (Design > Alert Escalations)
If you are using ServerTemplates published by RightScale to launch servers, you will notice that each ServerTemplate has a number of preconfigured alert specifications that leverage the critical and warning Alert Escalations. For this reason, it's not recommended to delete those two escalations otherwise the default escalation will be used instead.
However, it is recommended that the administrator of the RightScale account update/change these preconfigured alert escalations to be appropriately customized for your account. There are two different ways to customize your Alert Escalations.
If you are using the same ServerTemplates (that are using the same Alert Escalations), but want to define a different set of actions based upon the deployment in which those Alert Escalations are triggered, create deployment-specific ones using an override.
See Override Alert Escalations.
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