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Who in RightScale has access to my cloud appliance?

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Background Information

In order to comply with your company's security policies regarding access to your vSphere infrastructure by third party vendors and/or services, you may need to properly disclose RightScale's level of access to those resources via the RightScale Cloud Appliance for vSphere (RCA-V).

 

 


Answer

By default, no employee of RightScale will have access to your RCA-V and/or vSphere environment.  However, at your discretion, you may find it helpful to temporarily grant a RightScale support engineer access to your RCA-V and/or vSphere environment for troubleshooting purposes.  

 

Please refer to RightScale Security Program and Platform Overview for more information about RightScale's Governance, Operations, Architecture, and Development policies and procedures.

 

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Last modified
10:32, 22 Apr 2014

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