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Home > Clouds > Rackspace Open Cloud > Tutorials > Add Rackspace Open Cloud to a RightScale Account

Add Rackspace Open Cloud to a RightScale Account

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Table of Contents


Register your Rackspace Open Cloud cloud account with RightScale to manage your Rackspace Open Cloud resources. 


  • If you do not have a Rackspace Open Cloud account, you must sign-up and create an account before you can complete this tutorial.
  • In order to add Rackspace Open Cloud, you must be an 'admin' user of the RightScale account.


After logging into the Dashboard, go to Settings > Account Settings > Clouds.  Click Connect to a Cloud.


Next, click the (>) icon next to Rackspace to expand the category, then select the Open cloud you wish to add.

Important! Your first generation Rackspace credentials are compatible with Rackspace Open Cloud. You may reuse your Rackspace first generation credentials for the Dallas and/or Chicago regions. To add both, you must use the same US credentials and add each separately. For the London Open Cloud region, you must use Rackspace UK credentials. 



You will be required to enter the following information:


Enter values for the following fields:

  • Tenant ID: the Cloud Account Number found in your Rackspace Open Cloud console as seen in the next section.
  • Username: the Rackspace username used to login to the Open Cloud console (
  • Password: the Rackspace password used to login to the Open Cloud console (

Obtain Tenant ID


To obtain your tenant ID, you will want to login to the Rackspace dashboard with your username and password at either or https://mycloud.rackspace.comOnce logged in, navigate to Your Account -> API Access, as seen below (for, which is the legacy dashboard):





The Cloud Account Number listed here is your tenant ID. Copy this and insert it into the Tenant ID field in the Rightscale registration process.

NOTE: To locate your tenant ID from the new Open Cloud dashboard at, login and navigate to the top right corner -> API keys. Alternatively, simply look at the top right corner, and your tenant ID should be right next to your account name.


Once all credentials are entered, you will receive a confirmation page.


Child-B RackConnect - RightScale Account Clouds.png


Click "Continue" and you will now have a fully working Rackspace Open Cloud account integrated into Rightscale. Repeat the process for both the Open Dallas and Open Chicago cloud using the same US credentials if you would like.

Check the cloud status

On the same Clouds tab or on the Cloud Credentials widget in the Overview tab, you may check the status of your cloud.

  • Cloud Controller displays the status of your cloud.
  • Cloud Account displays the status of your cloud credentials.

Both of these items must be valid and active (green) in order to successfully launch cloud servers:


Next Steps

Allow RightScale several minutes to populate your account with the appropriate images before launching servers after initially adding a cloud. In the RightScale Dashboard, navigate to CloudsRackspace Open Cloud > Images where RightScale queries every few minutes for the images.


Reviewing this FAQ may also be useful, which reviews the differences between the Rackspace legacy cloud and the Rackspace Open clouds.

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Last modified
13:17, 23 May 2013


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