Instructions for re-setting the password for a RightScale user profile.
To resolve the issue, follow the steps in this section.
- Open your browser and navigate to the RIghtScale login page. Click Forgot Password?. The Reset Password dialog displays.
- Enter the Email address associated with your RightScale user profile in the field provided. Click Email link to set up new password.
- An email with the subject RightScale Password Reset Request is generated and sent to the email address you entered in the previous step.
- Open the email message and click the link provided. [Note that the link will expire in 24 hours.] The Change Password dialog appears.
- Enter your New password in the field provided and re-enter it in the Confirm new password field. Use the Password strength control to guage how secure your new password will be. Click Submit.
- A message displays indicating that your password has been reset. An email is also sent to notify you that your password has been reset.
- You may now log in to the RightScale dashboard using your new password.