What are the effects of a component maintenance?

Effects

Any action that requires the cloud endpoint will fail, but anything related to configuring RightScale's assets will continue to work uninterrupted (as long as it doesn't require a change in existing resources in the cloud). Also, any cloud resource discovery will be on hold during the maintenance. Requests will queue up for your information during the maintenance window and subsequently timeout before the maintenance window goes away, resulting in failed requests.

The following will not function during the component maintenance:

• You will not be able to complete cloud operations such as launch/terminate

• You will not be able to access the MultiCloud Marketplace to import components such as ServerTemplates, RightScripts or MultiCloud Images
• You will not be able to access any RightScale Settings found under the "Settings" link in the navigation bar such as Passwords, Account Groups, Information, Plan settings, Preferences, or SSH settings

The following will continue to work during a component maintenance:

• Your instances and cloud services will all continue to function normally
• You can access and modify any assets that you have already imported into your account
• Alerts will continue to function properly
• Scheduled scripts and recipes will run on instances
• Automation between instances will continue to function properly
• Cloud Workflow orchestration will continue to function properly

If you have any questions, please feel free to contact support via the Dashboard or by emailing support@rightscale.com. Support staff will be available and monitoring requests during and after planned maintenance windows in case there are any issues that might affect you.