MindTerm Error: Could not Initialize MindTerm via Launchpad
Overview
RightScale Cloud Management Platform July 2014 Release has consolidated the remote access capability with SSH. Users will still be able to connect to their server by clicking the MindTerm button but the session will be initiated via the Java Web Start SSH Launcher.
After the July Release, MindTerm users attempting to access their servers remotely will be prompted with the following error.
Could not Initialize MindTerm via Lauchpad. Please contact customer care. java.lang.ClassNotFoundException: com.mindbright.application.Midterm
Resolution:
There are 2 Options to restore remote access to the Servers.
Option 1 - Default SSH
1. Download the Putty installer below and install it accordingly.
NOTE: You may need to install Java if you don't have it at https://java.com/en/download/index.jsp
2. After the installation, go back to the server you want to connect to and click the SSH Console button. Just click Run at the java prompt to connect to the Server.
Option 2 - Java Webstart SSH Launcher
1. Download the Putty installer below and install it accordingly.
NOTE: You may need to install Java if you don't have it at https://java.com/en/download/index.jsp
2. Then from the RightScale Dashboard, go to Settings > User Settings > SSH and click Edit.
3. In the Launcher list, choose the first option ("Download a Java Web Start application”). Click Save.
4. Go to the server you are trying to connect to, click the SSH Console button and if prompted to save the file, save the jnlp file somewhere.
5. Open the saved file and click Run at the java prompt to connect to the Server.
Note: If you are getting a Connection Refused Error, make sure that the port value set in Putty is Port 22.
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